21 days ago

Martin was an excellent kitchen…

Martin was an excellent kitchen designer, he had some great ideas but also listened to our wishes and we worked together well to produce our dream kitchen. He was always approachable, professional and always accommodating with any changes we wanted. Thoroughly recommend Martin to anyone considering having a new kitchen.

Sue Thomas

a month ago

I use Howdens Chepstow all the time…

I use Howdens Chepstow all the time Always helpful and the staff always on hand to help with any issues ,Big shout to Katy and Emily in the office first class service.

Conrad Kew

a month ago

MartinPowell - Top kitchen designer in Chepstow branch

Martin had some great ideas on our new kitchen refurb/redesign. He helped us work with several options , and showed HUGE professionalism and flexibility with several designs. Eventually coming up with a very aggressive pricing which we were very happy with. I'd have no problem being a reference for his design services , and even showing our new kitchen

Tim Black

a month ago

Brilliant kitchen designer

We were delighted with service and ideas that Martin gave us with our new kitchen design. Very professional great attention to detail and friendly.

Tracey Black

4 months ago

Very poor

Very poor , staff were terrible, 4 members of staff doing nothing and 1 trying to do it all , warehouse boys were just as worse , last time I use this branch

Chris morley

4 months ago

M / j carpentry

Fantastic sales team at Chepstow howdens. This is the key element to your companies success. Helpful / courteous/ to customer and tradesmen to get the job done .

MR Michael BRERETON

4 months ago

Kitchen design

Martin, the kitchen designer was incredibly helpful at every stage of the ordering of our new kitchen. His product knowledge and design ideas were excellent. Nothing was too much trouble and my wife and I are very happy customers.

Justin Hall

6 months ago

Terrible customer service

The staff in the Howdens Chepstow branch are absolutely useless! I’ve dealt with many other Howdens branches and the staff have gone above and beyond to help and offer up their wide product knowledge. This is completely different to when you visit the Chepstow Branch, they all sit at their computers and slowly move (at a snails pace) over to the till when customers come in. They send offers through and then when you go to branch no one knows what the manager has sent out. There’s no product knowledge amongst the staff or the want to help customers. It feels like you’re a chore. Next time I will be going to the Newport branch!!!

cl

8 months ago

Friendly professional staff excellent…

Friendly professional staff excellent choice of products good prices.

SteveR

9 months ago

Oh these guys at Howdens are just…

Oh these guys at Howdens are just great, nothing is too much trouble and the quality of the kitchens first class.

Sarah

10 months ago

The staff are really helpful

We bought kitchen units & they are the strongest cupboards we’ve had & we’ve fitted lots & the staff are really helpful.

juliet harding

11 months ago

Very helpful staff more than ready to…

Very helpful staff more than ready to help.

Dewi Hughes

11 months ago

Great experience

From the moment I first contacted Howdens enquiring about a new kitchen, Martin was fantastic. Martinprovided a thorough, professional and friendly service throughout, and utilised our kitchen space to design an excellent kitchen which we are extremely happy with. Many thanks Martin! (Paul and Hayley)

Paul Smith

11 months ago

They had what I wanted

They had what I wanted

customer

11 months ago

Don't buy a kitchen from this branch as…

Don't buy a kitchen from this branch as the customer service is appaling, they send damaged items and say that is the standard they use.I am 4 months pregnant and so far this kitchen has caused me a lot of stress, from wrong measurements to faulty item it is just a hassle.

Roxana Lari