Latest Trustpilot reviews for Cumbernauld
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22 days ago
Helpful and friendly staff throughout
Helpful and friendly staff throughout. Always a pleasant experience. A great range of products in one place. Will continue to use howdens to assist my business
Mark Cheyne
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a month ago
Staff service and information as usual…
Staff service and information as usual was very supportive and useful.
John McNair
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2 months ago
very helpfull staff
very helpfull staff
Mr Peter Marshall
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3 months ago
Wrong doors were delivered
Wrong doors were delivered, being changed this week
Chris Clark
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4 months ago
Simple and efficient ordering and…
Simple and efficient ordering and collection procedure - no hassle
G A JOHNSTON ASSOCIATES LTD
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6 months ago
Was guaranteed a specific time and day…
Was guaranteed a specific time and day to which it never materialised and had to keep calling throughout the day for updates to which they couldn’t give me any as they wer giving me the run around they were more interested in people buying kitchens
IRVINE CONSTRUCTION JOINERY
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10 months ago
Terrible Service
I placed an order a week in advance for collection as I had booked a hired van & on collection it wasn't all in stock & it took over an hour to find what was in stock. I then had to return 3 hrs later to collect a door that had been brought in from Kirkcaldy & then had to collect a further 2 doors from Dumfries the following morning. The branch is in turmoil due to the lack of organisation & head office not having a designated squad to come in & oversee the refurbishment. It is ridiculous to expect branch staff to service customers & do the refurbishment at the same time. Very unprofessional in my opinion.
Mr Colin Stewart
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a year ago
Once again
Once again, the staff at Howdens were extremely helpful and were supportive in filling the order requested
John McNair
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a year ago
Consistently good service
Consistently good service from people who actually know their trade / job. All staff are always helpful.
DPG JOINERY
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a year ago
Buy from Howdens on a regular basis and…
Buy from Howdens on a regular basis and happy with there consistent quality and service.
Mark Cheyne
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a year ago
Excellent staff throughout store
Excellent staff throughout store
CDM CONTRACTS
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a year ago
The staff are very accommodating and…
The staff are very accommodating and helpful
Graham
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a year ago
Once again another great set of doors…
Once again another great set of doors supplied
John McNair
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a year ago
Great Customer Service
Great service from start to finish with the team. Only a phone call away if we had any questions regarding the kitchen installation. Would recommend Howdens Cumbernauld to anyone wanting first-class service in purchasing a kitchen!
sharon m
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a year ago
Polar opposite Branch Difference All the people working in the…
All the people working in the Cumbernauld branch are brilliant. We have dealt primarily with John and absolutely nothing is a problem for him. Cumbernauld is not our local branch. We went here instead of the Dumbarton branch because the Cumbernauld branch was highly recommended to us and were told to avoid the Dumbarton branch. However, I stupidly ignored this advice and ordered a wardrobe from Dumbarton and when my joiner came to build it the shelve and hanging rail was missing. When I phoned the Dumbarton branch I was told that it must be there because they didn’t have it ! I asked to speak with the manager and he told me it must have delivered. I told him it had never been delivered and I didn’t appreciate being called a liar and a thief. I have gone back to the Cumbernauld branch and bought the missing product. Please avoid the Dumbarton branch. The extra miles to Cumbernauld, the great customer service and good atmosphere are more than worth it.
Franco Palombo