Latest Trustpilot reviews for Pembroke
-
5 days ago
Due to my error I ordered the wrong…
Due to my error I ordered the wrong size product, they kindly collected at no cost and replaced. Subsequently I discovered one of the units had slight damage, with NO drama or accusations they once again collected and replaced. A pleasure to deal with all the guys at Neyland.
Helen
-
a month ago
Excellent service Lovely staff
Excellent service Lovely staff
Mrs Morgan
-
2 months ago
Excellent service and quick delivery
Excellent service and quick delivery
Monkton
-
4 months ago
Quick and easy
Quick and easy
CHARLES HARDAKER
-
5 months ago
A pretty stressful experience.
The assembly process was definitely easier than dealing with Ikea, and the quality seems to be superior to Wren. However, we were sold products that didn't match what was promised, and we didn't receive a like-for-like replacement when we beat a quote. Wrong items were sent, missing items and we had to wait for these to be sorted for correct ones. There was no mention of a delivery charge when we agreed to the price, and we've been trying to resolve this issue for months with no success. *UPDATE* I will definitely think twice before recommending Howdens to anyone and using the Pembroke Depo for any further purchases. All issues have been resolved and raised with the depot manager.
B W
-
9 months ago
Good doors
Decent doors
Tom Owen
-
10 months ago
Helpful and pleasant as always
Helpful and pleasant as always
Godon Thomas
-
11 months ago
Perfect service
Perfect service
PHILLIPS & MORRIS
-
12 months ago
Excellent service
Excellent service
Nigel Arthur
-
a year ago
very poor service and contact from my…
very poor service and contact from my local howdens over a purchase of a kitchen recently
chris ward
-
a year ago
Excellent service
Excellent service, fast delivery
Rory Mcguire
-
a year ago
Fist class service from the Jayne and…
Fist class service from the Jayne and the young gentleman on the counter showroom.
Brian Miller
-
a year ago
had to give up going to my nearest…
had to give up going to my nearest howdens (neyland) because of no stock, manager totaly oblivious (or dosen,t care) I would leave my work, travel 14 miles to neyland as they said they had my order only to arrive to be told they don,t have it, so its in the van 9 miles to haverfordwest wqho does have it, then back to work 90 mins later with a bit that should have been in the order in the first place. Not Good. Hopeless, so i moved my acount to Haverfordwest, I must say, i just had a kitchen designed and the quote was a little over 11K, my customers also went to Magnet and it was 6K , your units are no different to Magnet, so don't take the mick, I never used to but now i will always check you against other kitchen suppliers. The way i see it howdens will not be around much longer, you cannot fool the people all of the time, you will be found out, like me. Phil Griff 07770572463
Phil
-
a year ago
Great service with very helpful counter…
Great service with very helpful counter staff, good service from your delivery guys aswell 5 star service
A & A SCAFFOLDING PEMBROKESHIR
-
a year ago
Excellent service
Excellent service, excellent staff, excellent products
John Davies