Howdens - Ashby-de-la-Zouch

a month ago

Damaged goods on pick up

Damaged goods on pick up. no driver to replace item so had to go to another Howdens myself ,very poor customer service to resolve this . Why items are not checked in warehouse for damage prior to pickup? God only knows

JASON MOSS

3 months ago

Kitchen

Kitchen. Ashby store is friendly with a good display of built designs. We now love our new two toned kitchen. However, proceed with caution. Make sure your space measurements and their measurements match up. Double check what you order. E.g., does it have a back to the unit? Does the draw have suitable sides? See the depth of the units you order? Is it fit for purpose? The quality of the material. Find your own fitter. Howdens do not guarantee or necessarily know the workmanship of the fitter. The notice board in the depot is not policed. Matt (early desk) and Nathaniel (late desk) were the only competent and helpful staff we dealt with. Thank you to them.

judi

3 months ago

Service excellence at Howdens Ashby

Service excellence at Howdens Ashby . Had 2 new units for my utility area . Good price . But the service and product knowledge at the counter is unbeatable!

Simon Edwards

3 months ago

Always helpful staff

The service at ashby is always first class especially from nat and chris which is why i moved my account here from the burton branch where the manager was very helpful NOT

Carl Withnall

5 months ago

Top quality service from the team at…

Top quality service from the team at the ashby depot, always a absolute pleasure to work with and would highly recommend.

Lewis Homer

7 months ago

Well done Howdens

I was kindly greeted by Nathaniel. I wanted to order some doors,he made it so easy for me and was super helpful from start to finish. He talked me through hinges and handles and I found the whole process easy to order and the doors I wanted was in stock and we took them home straight away. I am not very good at choosing but Nathaniel was brilliant and very patient. I returned the next day to order a few more and Dale was also happy to help,in stock too which was a bonus.

Stacey hanslow

9 months ago

Brad was fantastic!

Brad was fantastic. He answered all of my many emails and questions, and was happy to amend the design numerous times, as we figured out what we wanted.

natasha lofthouse

11 months ago

The staff at your Ashby depot are…

The staff at your Ashby depot are always very helpful and friendly and go beyond just to make life a lot easier 😀

DEAN HIBBERD

a year ago

Great experience every time I go…

Great experience every time I go Howdens at Ashby. The service is great and there knowledge and communication is also second to none in comparison to most DIY stores. I'd like to highlight Nate who helped me with my most recent orders. He's a great lad really chirpy and gives you good vibes whilst in store. Thanks again Howdens you have great products and great staff!!

Dean

a year ago

Best Howdens around!

Great products, great atmosphere, amazing service. Always very pleased with the quality and attention to detail all the staff provide.

Jake

a year ago

Fantastic service

Fantastic service

Harry Smart

a year ago

Great

A pleasure to deal with. Always helpful and knowledgeable

matt ricketts

a year ago

5 Star Howdens…

All the staff at ashby howdens are first class

Carl Withnall

a year ago

Quick and efficient staff excellent…

Quick and efficient staff excellent customer service

Antony fowkes

a year ago

The Ashby Branch is really help full…

The Ashby Branch is really help full and we get a good service and price

MD SMITHS LTD