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today
Very helpful
Very helpful Happy to help solve problem Friendly staff Well done
thorpe. laurence
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today
BEST HOWDENS BRANCH IN YORKSHIRE…
VERY GOOD QUALITY PRODUCTS GREAT SERVICE FROM ALL THE STAFF 5 STAR, AT THE ATTERCLIFFE BRANCH THANK YOU TERRY WARD
TERRY WARD
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today
I have used Howdens in Lewes a few…
I have used Howdens in Lewes a few times when we have needed something unusual, on two occasions now Laura (Richardson) came through for us with flying colours, nothing ever seems to be too much trouble and she always has a smile on her face for you. 👍
Robin
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today
Ordered a kitchen for my son’s rental…
Ordered a kitchen for my son’s rental property, very disappointed in it! Cheap and nasty! People say you only get what you pay for! But we paid quite a a lot ,won’t be using Howdens again! Customer service terrible
A-Z ROOFING LIMITED
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today
Great branch
Great branch, Will always go the extra mile if needed!
Gareth
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today
Helpful staff
Helpful staff, who were knowledgable and kind. Really good customer service.
JACK MACFARLANE
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today
Extreamly happy with the service from start to finish
Extreamly happy with the service from Jack from Howden's Bramell Lane from start to finish. He had amazing communication whist designing and right through to the delivery. Would recomend anyone to visit Bramell Lane for any deisgn needs!
FALCON CLERICAL LTD
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today
Had what i wanted
Had what i wanted
Ray Doughty
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today
Howdens Exeter Marsh Barton - Excellent
Just had a Howdens kitchen fitted with which we are very pleased. The whole experience with the Exeter depot has been excellent from start to finish. Every person that we have encountered in Howdens has had a positive & helpful attitude. Particular praise to Neil & Sam for coming up with solutions to fitting issues.
Colin
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today
Top service
Worked with Howdens Worthing for many years and has always been a good experience. Emma has designed more kitchens than I can remember for me, and always managed to help my clients achieve the right kitchen, including revising drawings as required. Counter staff, warehouse and management backing up the process well, not all branches are the same!!
Joden Construction
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today
Van stock
Howdens in Wincheap Canterbury are very good all down to its staff friendly and knowledgeable re their products and willing to help
JEFF CHALLIS CARPENTRY & JOINE
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today
Mistake after mistake. Improvements needed.
The number of mistakes at the Cwmdu branch for my flooring order was not ideal. First the wrong laminate underlay was sent despite me giving the product codes, then the wrong number of threshold bars, not enough glue was sent, then I received a dozen separate invoices for items rather than putting them all on one for simplicity, due to that I then received payment requests for items that staff had put through on my account after I had already paid for my orders in full so I got various reminders for payment. Which after various emails to clarify all of the above, nobody responded! I also couldn’t check what was on my account because the branch also haven’t approved my online account to log in, and I still can’t log in to it today. Furthermore, when placing my orders I was placed on hold various times during the call (after I asked for each item) which is pretty poor customer service skills and was quite rude. Just take the whole order, repeat it back and get it right first time rather than assuming (or hoping) the item I’ve asked for is the last of the order. No wonder why so many things went wrong. Not a great first experience, and a lot of customer service improvements could be made. Is this what I can expect with future orders…? Only time will tell.
EASTON ESTATES
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today
The order process was fast and easy but…
The order process was fast and easy but when material arrived half of it had not been checked and was the wrong size leading to extra work on site
ESK CONSTRUCTION LTD
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today
Great quality oak doors and super…
Great quality oak doors and super helpful staff at the Newry branch - thanks guys much appreciated!
Ruth Halls
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today
Great shop great material
Great shop great material , everything clean , and great staff , well done guys
AHERN CONSTRUCTION