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Glowing Review for Annette Nickells

Glowing Review for Annette Nickells After months of back-and-forth and countless emails with a supplier that led nowhere, Annette Nickells stepped in and completely turned the situation around. Her professionalism, efficiency, and dedication were outstanding. Within just two days, she not only resolved the issue but also secured a full refund, including all costs incurred—something I had been trying to achieve for far too long. Annette’s approach was calm, understanding, and incredibly effective. She took the time to listen, understood the frustrations involved, and handled everything with exceptional professionalism. Her ability to cut through delays and get results was truly impressive. I am extremely grateful for her help and cannot recommend her highly enough. If every issue was handled with this level of competence and care, customer service would be in a league of its own. Thank you, Annette!

KAI L

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Excellent professional service

We’ve had a really positive experience from the start. Abbie was friendly and professional and listened to what I wanted. Her designs were pretty much what we wanted and she gave suggestions to make things work better.

Liza Bannister

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Been using howdens in Stourbridge for…

Been using howdens in Stourbridge for years great service Scott and John on the front desk are excellent always offer great advice and get everything order on time for the job to run smoothly couldn’t recommend this branch enough

Adam Wollacott

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The team at Howdens Bramall Road have…

The team at Howdens Bramall Road have been brilliant and resourceful in assisting with design and products for a number of refurbishments. May it long continue.

simon

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Above all expectations

I just want to say a huge thank you to Mick the manager at Scarborough Howdens, I approached him to see if he could donate a small Easter egg for a local charity raffle, without hesitation not only did he agree but he went above all expectations and had a whole box full of artisan handmade chocolate eggs and gifts made especially for the charity. These were mind blowing and took centre stage at the fundraising event, people were buying more tickets just to win these masterpieces. The charity raised more money last year because of Mick and Howdens kindness!! Not only do they sell kitchens, bedrooms and flooring, they give back to the community too, take a huge pat on the back for this Mick, you are a true legend 🤩

Mr Roberts

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all the staff where very helpful

all the staff where very helpful I felt like a VIP

A Jennings

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Eddie’s the man!

After visiting Howdens at Ashford south branch and having a really bad experience with the useless staff, I then went to Howdens in Cobbs Wood Ashford and Eddie greated me on arrival, he was so helpful and went above and beyond to get all the items I needed, I’ve since been back again and Eddie was so polite and helpful yet again, thank you so much!

Nicola Frape

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Thanks for our dream kitchen

Thank you so much to Bev at Howdens South Croydon who designed our perfect kitchen. We were working with a small space and Bev helped us to fit in everything we wanted as well as advise us on what we didn't need and how we could best work with the space we have. The kitchen is done now and we couldn't be happier with it.

Helen F

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Very helpful staff

I BOUGHT ENGINEERED RUSTIC OAK FLOORING, THE STAFF WERE VERY HELPFULL AND KNOWLEGABLE ABOUT THE PRODUCT AND THINGS TO WATCH OUT FOR WHEN LAYING THE FLOOR, JOBS ALL DONE NOW AND IT LOOKS BEAUTIFUL

TERENCE ANDREW CHANTLER

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5 Stars

Richard and team always available and come up with good solutions. Excellent customer service and open communication. Would happily recommend.

Andrew Beg