Howdens - Cemetery Road

2 months ago

A Mixed Bag

A really mixed experience, I suppose it is just like any business and it depends on who you get. My first meet was with an older gentleman, name starts with a W, who was very unhelpful and there was real passive aggression there. However, I left and returned another day and was seen by a very helpful younger lady who redeemed the whole experience. Howdens needs to be careful about who they recruit! I'm not sure of the actual date I visited, it was late July or early August!

Anthony Bran

4 months ago

Great lovely

Great lovely

SAKANDAR JAVED

4 months ago

Excellent service

Excellent service, the quality of the kitchen is so much better than other places.

Consumer

4 months ago

Because a guy called Matthew Broder…

Because a guy called Matthew Broder works there.

Chris Leadbeater

6 months ago

When ordering from howdens .the girls at cemetery road are always so helpful and friendly .

When ordering from howdens . The girls Jerry and shyrell are always great . They are both so good at finding what we need and getting back to us with the best products .🤗

ian mcwilliams

8 months ago

Good morning re telephone call !!!!

Good morning Following on from my previous review over the weekend , you replied to say that someone would follow up from my review and be in touch . Yesterday I was called by the manager of howdens cemetery road . He was supposed to be calling me to put things right !!!!. After the telephone conversation that was heated on both sides I had to put the phone down on him as he had no customer service skills what so ever !!!! He basically called me a liar in so many words regarding what he had said on our previous phone call regarding a staff member not been at work !. I speak to these staff members weekly and they are all very helpful so I know who they all are . He did not try to apologize what so ever or even try to make the situation better I was very angry to say the least !!!!. We use howdens often and we like to bring our business to local suppliers after this recent call I am seriously considering taking my business elsewhere !!!. If someone is going to be contacting me regards to my review please make sure it is not that manager as he as no customer service skills what so ever and only basically argued over the phone with me . Many thanks Linda

ian mcwilliams

8 months ago

NEW MANAGER IS A CU*T COULDNT RUN A…

NEW MANAGER IS A CU*T COULDNT RUN A BATH THE SILLY BAS*ARD

Ddot

11 months ago

Brilliant service many thanks

Brilliant service many thanks Ian MCW Propertycare

ian mcwilliams

a year ago

The main reason for going to Howdens on…is the staff

The main reason for going to Howdens on Cemetery Road is the staff, most polite and humble people I've ever met working for an organisation. Hats off to you all well done.

Adam Sheikh

a year ago

Friendly staff good quality materials

Good quality units . Friendly staff very good service .

ian mcwilliams

a year ago

Kitchen not fit for purpose

Purchased our Balham kitchen and after a couple of months noticed the doors were blistering especially around where the dishwasher was. Contacted Howdens and they supplied a new door and drawers. The same started happening again 6 months later and again supplied more doors and drawers. After the 3rd time of happening, they confirmed the range had been discontinued due to the complaints regarding the kitchen dishwasher cupboard/drawer design. So, I am now left with drawers that won’t close flush and a dishwasher door that won’t close because it has swollen too much and a dishwasher we can’t use. I’m still waiting for Head office to contact me to try and resolve this. Email sent with all the details requested, lets see if I receive a response.

Emily - Halifax

a year ago

Overall very friendly staff.Ordered a…

Overall very friendly staff.Ordered a kitchen was clueless as to what I wanted .Wayne was brilliant very helpful from planning to helping me decide what would look best .Was very patient with me constantly changing my mind .Thank you Wayne the kitchen looks amazing

Noreen Akhtar

2 years ago

Staff were very helpful and…

Staff were very helpful and professional no issues

ALI HUSSAIN

2 years ago

Everybody in the store were really…

Everybody in the store were really helpful everything sorted

ALI HUSSAIN

2 years ago

Quilty and price servers very good

Quilty and price servers very good

RAJA SAMMI KIANI