Howdens - Colwyn Bay

11 days ago

The Oake & Gray Timeless Oak…

The Oake & Gray Timeless Oak Herringbone Vinyl Click laminate flooring that they sold to us, didn't work on our floors - the laminate flooring boards are curling up after being installed, approximately 18 months ago. At the time of purchase, we were not informed by Howdens staff that a damp proof membrane was required to be fitted between the laminate floor and the concrete (sub) floor. Had we been informed of this at the outset, we would have laid the damp proof membrane, as specified by the flooring manufacturer, (which would have been easy and inexpensive to install) within our new build house. Note for Howdens - the manufacturer's instructions for the laminate flooring are absolutely useless unless you communicate them to ALL of your customers PRIOR to the purchase(s) of the laminate flooring being made, which will reduce the likelihood of your customers wasting their hard earnt money within the future!!! Unfortunately, at considerable expense we will now have to remove all of the affected laminate flooring, dispose of it and get a new floor laid, which will cost us around £3.5k to £4k to complete. Hence to say, I feel cheated and I am extremely disappointed with Howdens!!!

Adrian Mark Charles Townsend

4 months ago

Friendly and well informed staff

Friendly and well informed staff. Very efficient service and we were kept updated about delivery of kitchen. Courteous delivery driver despite our barking dog!

Carys

4 months ago

Great choices

Great choices, great deals, great staff.

Steve J

5 months ago

Great service and knowledge in design…

Great service and knowledge in design that gave us a better understanding of how we wanted our kitchen to work in the space we had. A fantastic product range to choose from.

John Gardner

7 months ago

Fitted wardrobes

Installed the wardrobes and a couple of chest of drawers recently and they are solid, well built construction designed to a high quality and professional finish. Also have all the expected extras that you would expect to find inside for all your needs.

Paul L

8 months ago

Showroom experience is good

Showroom experience is good, hard working staff. I’m put off by using my account because of the heavy handed account system, ie solicitor and late payment fees!!!! If as a tradesman could screw the customer in the same way and charge excessive charges for late payment! We would be laughing!

Bryan

9 months ago

How professional and accommodating the sales staff are, from meeting with my customers on site to listen to their requirements and elderly need's and taking that all into account

From contact at customers property to discuss their requirements to completion of draft drawings and comprehensive layout of new kitchen and costings down to every fixture a fitting required to do the job. Thanks Misha

S & D SOLUTIONS

10 months ago

Material always of the best quality.

Material always of the best quality.

Peter Scott

12 months ago

Joe and her team are always very…

Joe and her team are always very helpful every visit always go the extra mile

David Lewis

a year ago

Nerys made buying a kitchen a breeze…

Nerys made buying a kitchen a breeze would recomend Howdens at Mochdre

Vincent

a year ago

Didn’t have the product as advertised…

Didn’t have the product as advertised on line. Shop assistant was very helpful and knowledgeable.

Mr G Roberts

a year ago

Friendly and professional

Friendly and professional

David Lloyd

a year ago

brilliant service

brilliant service

Mr Errol Rowlands

a year ago

LED Head light

LED Head light, Very good product, does what I wanted it for.

Peter Scott

a year ago

👍👍👍

👍👍😁👍😁😁😁😁😁😁😁

Peter