Howdens - Dronfield

3 months ago

The staff at the Dronfield branch are…

The staff at the Dronfield branch are so helpful and professional especially Jack Trav and Will. I have purchased kitchen units and fitted wardrobes I'm very pleased with the quality and service.

Jo

4 months ago

Fantastic Service & Help

Came to look through some kitchen products and was very helpfully shown round by Travis. Great service & experience - Travis’ product knowledge was great and he explained things in a fantastic manner. Would absolutely recommend using the Dronfield Howdens branch.

Kian Jones

4 months ago

howden Dronfield

I visited howden in Dronfield recently and was greeted my a young man named Travis, he had great product knowledge as well as was really polite and helpful giving me a much better understanding of what I was looking and overall making my visit much more useful. would recommend.

Kieran

4 months ago

Customer service

The initial sales meeting was very dismissive with poor customer service. I went to the Chesterfield branch on a friend’s recommendation and had a much better experience. I was shown the product range and offered alternatives. This swayed me to reconsider buying from Howdens but I was asked to give Dronfield another chance The manager contacted me for a meeting where he provided the appropriate customer service and support resulting in my full kitchen purchase and opening an account for future purchases.

TG

4 months ago

Great customer service at this branch

Was served immediately on my arrival. Short waiting time for my products and an extremely friendly manner from all the members of staff at this branch. Will definitely be using Howdens - Dronfield again 👍🏻

James Hancock

4 months ago

Amazing!!

Amazing!!! Fantastic service and beautiful kitchen to the very last detail. Fantastic quality. Marcus went above & beyond to help, great design, planning & recommendations. Amazing service from Howdens Dronfield & their wonderful helpful staff ⭐️

Miss A Wilde

4 months ago

So someone came out on the 22nd October…

So someone came out on the 22nd October to help design a bedroom and have had no communication since iv messaged a couple of times regarding the design but had no response at all and now we have missed out on the sale which has now finished!!!!!! Very disappointed with the service.

melanie gillett

4 months ago

Amanda was prompt

Amanda was prompt, helpful and had a commanding knowledge of what was required. Can't thank her enough.

Roger Unwin

5 months ago

New oven

A new Lamona fan oven with grill . Purchased to replace a previous Lamona oven that was damaged in a rental property . Painless installation . Out with the old in with the new in under two hours from collection from Howdens Dronfield to install in Woodseats , Sheffield . Bargain !

Andy James

7 months ago

Excellent customer services

Excellent customer services, good range of products

Mrs B

8 months ago

Always a pleasure

The staff at Howdens in Dronfield friendly & helpful always a pleasure to use this branch.

Andy James

a year ago

Good service

Very helpfull staff helped me carry and load up. Prices reasonable.

david arliss

a year ago

Avoid Howdens if you can

Where to start? Lamona products..read the reviews. They sell you a dream and deliver a nightmare. When choosing worktops please check how many joins there will be.. impossible to keep that silicone join clean. Please avoid if you don't want the tears

Cd

a year ago

Dronfield Depot, Take A Bow!!

I had several items delivered a few weeks ago for a kitchen upgrade. The delivery was prompt and without issue. When the joiner came to complete the upgrade yesterday, two items were slightly damaged, through no fault of the depot. Ash and Trav worked tirelessly through the day and with Janet’s help from the Chesterfield Haaland depot, Howdens replaced the items and my joiner was able to complete the job there and then, same day, without issue. Unfortunately in this day and age, substandard customer service has become the norm in this country, with big companies opting to use call centres from lands far and wide. Dronfield depot have yet again exceeded expectations and shown how customer service should be done. If only the so called big name companies would take a leaf out of Howdens model, things would run a lot smoother. The kitchen is now complete and looks incredible. It couldn’t have been done without the team at Dronfield 🫶🏼

Christopher Gregory

a year ago

100% happy!

From the first consultation our designer, Jack, understood what we had in mind for our new kitchen. He incorporated our ideas into the finished design, but also gave valuable input with some extra features. We weren’t rushed and he made sure that we were 100% happy with our choices before we went ahead and ordered. Nothing was too much trouble and site visits were made if advice was needed during fitting. All staff we had contact with were helpful, professional and courteous.The finished kitchen is everything we asked for and more.. thank you!

Catherine