Latest Trustpilot reviews for Runcorn
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3 days ago
Happy customer
Everyone at Howdens Runcorn that I have dealt with has been friendly and helpful , I would not hesitate to return again and would highly recommend them for a kitchen , I love mine that was designed by Mark , he really listened to want I wanted , thanks also to Jim, Serena , Sean and Ollie Karen Bond 😊
Mrs karen bond
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28 days ago
The staff are excellent and go above…
The staff are excellent and go above and beyond to help with your needs and prices are very reasonable
Lee smith
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a month ago
Late delivery
The delivery was arranged for a specific date 11/12/24 and we were advised the delivery would be early morning when making the purchase, this was important as the house is empty, no one would be on site and would have to meet the delivery wagon. We also rang the day prior to the delivery and advised an additional contact phone number in case of any issues. Despite this, the delivery did not arrive, by mid afternoon we rang the depot, they did not have any delivery booked for us and said they knew nothing about the delivery. This was quickly corrected as they realised the mistake and the delivery was completed that afternoon.
Andrew Paulson
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2 months ago
Excellent…helpful a lovely manner… a…
Excellent…helpful a lovely manner… a very good experience
AFFPAS LIMITED
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2 months ago
Great customer service
Great customer service
A Pilkington
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3 months ago
Great job all round 👍🏼
Great job all round 👍🏼
Mr Tony Range
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7 months ago
We have been into the Howdens Runcorn…
We have been into the Howdens Runcorn Depot this week in order to sort a kitchen out for our extension. Honestly, Sharon has been amazing from start to finish. She came out, listened to what we wanted, asked out budget and must haves then 3 days later had it all designed, costed and demonstrated for us. No pushy sales tactics, just good honest conversations. Would definitley recommend
carol smith
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7 months ago
Excellent team and amazing kitchen
The team at Runcorn was fantastic and I could not have asked for a better experience. They could not have been anymore helpful and went out of their way at every stage to accommodate what I wanted to achieve and within the short timeframe that I had to do it in. Sean and Serena were amazing at advising and helping to choose exactly what would work best for me and my budget and I could not be any happier with the outcome, the kitchen looks stunning and exactly what I wanted. I will be recommending to all friends and family to visit the Runcorn team and to choose a Howdens kitchen.
Matt
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10 months ago
Really helpful staff in particular…
Really helpful staff in particular Danielle, Jim and Sean the Manager. very knowledgeable about the products. Also great availability of products and such great flexibility on delivery.
Dwayne Johnson
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10 months ago
Eventually got exactly what I needed…
Eventually got exactly what I needed and within budget. Thrilled. Staff very helpful and polite.
Ann Hodges
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12 months ago
Yes for Howdens
Good communication . Returning calls . Extra effort on delivery .
Mr Tony Range
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a year ago
As usual Jim on the counter was really…
As usual Jim on the counter was really helpful and always makes you feel welcome, a nice atmosphere , good advice too. Also love the hot chocolate 😊 Bought 9 holdendby doors and handles , all great value All in stock, put them in the car and took them home. Simple 👍👍
Andrew Paulson
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a year ago
The implementation of a new system…
The implementation of a new system badly failed ,, it should not take nearly 25 minutes to buy a box of screws
NORTON HEATING AND PLUMBING
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a year ago
Professional staff willing to help and…
Professional staff willing to help and guide me through the buying process
Allen
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a year ago
Not happy with the Designer giving the…
Not happy with the Designer giving the Price to Customers. When I asked about the situation She told me that you don’t go into Marks and Spencer for a Jumper and Not Expect to be told the price. I was under the impression that Howdens worked for me and Not the Customer. Her doing so cost me a Lot of Jobs, I’ve fitted Hundreds of Howdens kitchens for firms I work for and when I asked them, They said that the prices were given to them,Not the customer. This was inspite of the fact that I made it Very clear that the price was given to Myself
COUNTRYSIDE KITCHENS